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Home / Privacy Policy

Privacy Policy

How Derby Domestic Workers Services LLC collects, uses and protects your information.

This is the online privacy policy ("Policy") of Derby Domestic Workers Services LLC ("Derby", "we", "us"), operator of derbydomesticworkerservices.com. This Policy applies only to activities Derby carries out on this website. It does not apply to Derby's activities that are offline or unrelated to the website.

Information we gather

We collect certain anonymous data about how the website is used, such as the type of browser you use and the length of your visit. This information does not identify you, on its own or combined with other information, and is used only to improve the performance of the website.

You may also choose to give us personally identifiable information, such as your name, phone number, email address and address. This happens when you fill in one of our enquiry forms (for example "Apply for Visa", "Get free quote", "Claim offer" or the Contact form), message us on WhatsApp, email us, or register for our services. Our forms ask only for your name, contact number, the service and the package you are interested in. Giving us this information is always your choice.

How we use and disclose information

Except as stated below, we do not sell, trade or rent the personally identifiable information collected on this site to others. We use the information you give us to:

  • contact you about your enquiry and provide the visa or maid service you request;
  • keep you informed about the status of your application;
  • tell you about services or special offers that may interest you; and
  • produce statistics that help us improve the website.

Where needed to deliver your service, we share the necessary details with government authorities and service providers involved in the visa process (for example medical test centres, Emirates ID and insurance providers).

We will NOT store, sell, share, rent or lease any credit/debit card details or personally identifiable information to third parties for their own marketing.

Cookies and tracking

Cookies are small pieces of data stored in your browser. The website works fully without them.

With your permission, we use cookies and similar tools from Google (Analytics and Ads), Meta (Facebook and Instagram), TikTok, LinkedIn and OpenAI (ChatGPT Ads) to count visits, see which pages and adverts bring enquiries, and show our adverts to people who may be interested. These tools receive technical information such as pages visited, device and browser type, approximate location and the adverts you clicked.

When you submit a form, some of these tools (Google Ads, Meta and OpenAI) may also receive the contact details you entered, such as your phone number or email address, in a scrambled (hashed) form. They use it to match your enquiry to an advert you saw, so we can measure which adverts bring enquiries. This only happens if you pressed Accept. We do not sell your details, and your enquiry itself is handled only by Derby's team.

When you first visit, a notice asks you to Accept or Decline. Nothing is tracked unless you press Accept. You can change your choice at any time with the Cookie settings link at the bottom of every page, or by clearing cookies in your browser.

We may use non-personal, aggregated data to improve how the website works or to understand which areas of the website interest visitors. If you send us content to publish or feedback, we may publish your name or other identifying details only with your permission.

Legal disclosure

We may disclose personally identifiable information to respond to a subpoena, court order or similar request, in response to a request from a law enforcement agency, or as otherwise required by law. Your personally identifiable information may also be passed on if Derby Domestic Workers Services LLC files for bankruptcy, or if there is a transfer of the assets or ownership of the company as part of a reorganisation, such as a merger or acquisition.

Security

We take appropriate steps, using a range of hardware and software methods, to keep your data private and secure. However, we cannot guarantee the security of any information you share online.

Other websites

Derby Domestic Workers Services LLC is not responsible for the privacy policies of websites we link to. Websites owned and operated by third parties may send their own cookies, collect data or ask for personally identifiable information, and their practices are not covered by this Policy. We strongly suggest you review the privacy policy of any third-party website before giving it your information, and contact those websites directly with any questions about how they use it.

Minors

We do not knowingly collect personal information from anyone under the age of 18. Minors are not permitted to use this website or our services, and we ask that people under 18 do not submit any personal information to the website. Because we do not collect information about minors under 18, we do not knowingly share it.

Corrections and updates

If you would like to change or update any information Derby has received from you, please email contact@derbydomesticworkerservices.com.

Changes to this Privacy Policy

Our website policies and terms and conditions may be changed or updated from time to time to meet requirements and standards. Please visit this page regularly to stay informed of any changes. Changes take effect on the day they are posted.

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